FAQ

Q. Can I exchange or make a refund for an item that I purchased? 

A. No, all items are FINAL SALE. All items listed are made to order. This means that once you have placed your order, the production cycle begins. Please be aware of this before purchasing!

Q. Do you ship internationally? 

A. Yes! Shipping costs will be calculated at the checkout based on your mailing information provided. 

Q. My item arrived, but why do I have to pay duties? 

Any item ordered may be subject to duties depending on the factory it is being sent from. This is calculated by the border and is out of our hands. 

Q. If I place an order with multiple items, will it be delivered all together? 

A. No, this is something that cannot be guaranteed.

Q. How should I wash my items? 

A. All items are recommended to be washed in a cold, gentle cycle in the washing machine and either hung or lay flat to dry. 

If you have issues surrounding the order you have placed, please email thetenseventyfour@hotmail.com for assistance. Please expect a response within 24-48 hours.